RACV uses Social Pinpoint to conduct this survey. Your responses to the survey and any personal information collected by RACV will be used for research and development purposes. Social Pinpoint will hold the information in Australia, where Social Pinpoint has offices. By submitting your personal information to the survey, you expressly agree and consent to the disclosure, transfer, storing or processing of your personal information by Social Pinpoint and RACV. We acknowledge the importance of protecting personal information and have taken reasonable steps to ensure that your information is used by Social Pinpoint securely and in accordance with the terms of its Privacy Policy (set out here). If you do not agree to the collection and handling of your personal information by Social Pinpoint or RACV, you can elect not to submit personal information to RACV by selecting no. The RACV Privacy Charter explains how you can contact RACV, get access to and update your information, and how to lodge a privacy complaint. This can be viewed here